Water lists only work with government-run water
Public records laws cover government offices. If a private water company sends the bills, it usually isn't covered, and it won't hand over shut-off or usage lists. Even city-run utilities can be off limits in some states.
- Texas bars government-run utilities from releasing whether an account is delinquent or set for disconnection, plus advanced-meter usage and billing data (Texas Gov't Code §552.1331). Residential customer data is also limited by Texas Utilities Code §182.052. San Antonio Water System says it no longer releases shut-off lists.
- Other states protect some utility customer details too. California, Kansas, Minnesota and Nebraska are examples. The free guide notes the rule we found for each state.
Before you send a water request, check who runs the water and look up your state.
Sources: SAWS open records, RCFP Open Government Guide (Texas).